Friction Is Feedback – The TameFlow Approach

In our previous post about Software Craftsmanship Management, we highlighted the importance of the “resistance of the medium”, and suggested that increasing friction is a way to improve performance. In this post we will explore what this means.


This is a companion discussion topic for the original entry at https://tameflow.com/blog/2011-10-04/friction-is-feedback/

Steve,

I cannot emphasize enough that the Tameflow Flow Efficiency boards are an excellent source of positive friction.

It stimulates knowledge-workers to get emotionally engaged in the explicit management and accountability of Touch Time and Wait Time …

Cioa

Yes, that’s a good point!