Friction Is Feedback – The TameFlow Approach

In our previous post about Software Craftsmanship Management, we highlighted the importance of the “resistance of the medium”, and suggested that increasing friction is a way to improve performance. In this post we will explore what this means.

This is a companion discussion topic for the original entry at


I cannot emphasize enough that the Tameflow Flow Efficiency boards are an excellent source of positive friction.

It stimulates knowledge-workers to get emotionally engaged in the explicit management and accountability of Touch Time and Wait Time …


Yes, that’s a good point!